• ARAGON HOTEL HOLIDAY REVIEWS

Aragon Hotel, Bruges
The Aragon Hotel; Brugges; Belgium is a 4 star hotel. The Aragon Hotel is located 150 meters from the historic town's central square and belfry. The hotel is also close to the centre of the city and is within a short driving distance from the airport.more
Pablo Rubio. Date of travel: Oct 2005
DON'T BOOK HERE!!! This hotel doesn't care about you at all, they only care about the money!!! On the day we were supposed to get to Brugges we were in Paris and realized there was a strike in place so there was no transportation to Belgium. We tried and got to the border (Lille, France) were we looked for options and were told "There is no way you can get in to Belgium today", so we called the hotel and let them know our problem, their answer was it wasn't their problem and they were going to charge the night, so I asked at that point how can we get there?, and they said they didn't know! I agree it's not their problem, but if I'm physically impossibilitated to get there (it's on the news the strike in Belgium for October 2005), why am I going to pay for all of it?. We kept trying that day and were told the highways may be closed, so no taxi or rental car would do it. We had a terrible wasted day trying to get there until late and then find a new place to sleep. Imagine that service!, you can even drop dead and they don't care of anything else but collecting their 130 euros!!!!, so, please be advised that these people are going after your wallet only and don't care of anything else. This was the worst customer service I've seen in my entire life!!!. Even a discount on the fare to pay would do it for us, but no, we wwere to pay it all on our own for their strike (it's their country!). We are going to dispute the charge with our credit card company. In a world where making and keeping a customer is more expensive they still care more about 130 euros! DON'T BOOK HERE!!!!!, stay somewhere else where you are really appreciated. Tour Operator: Internet
 
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