Golden Soviva, Port El Kantaoui
The Golden Soviva is located within the Soviva complex and overlooks one of the most beautiful areas of the Mediterranean. Facilities at the hotel include two outside swimming pools with water-slides, indoor pool, sun beds, tennis, football, basketball, volleyball, darts, table tennis, mini golf and water polo. Rooms are spacious and comfortable overlooking the poolmore
golden soviva port el kantaoui tunisia - martin and karen. Date of travel: Dec 2007
Location: | * * * * * |
Service: | * * * * * |
Value for money: | * * * * * |
STAY AWAY FROM THIS HOTEL!!! We had £780 worth of stuff stolen from our room on Xmas night (anything valuable that wasn’t in the safe such as perfumes, sunglasses, make-up etc). The door hadn’t been forced and there was no evidence of a break-in, so whoever did it must have had access to a key. When we reported the crime to the hotel manager he tried to tell us that we must have left the door open, which was impossible as we are extremely security conscious and always check we’ve locked the door as we leave. Then he said that it was impossible for anyone to have got hold of the key or to have copied the key! We were so upset after the incident we asked if we could move rooms, they gave us a room with a safe that didn’t even work and the balcony window wasn’t lockable! At no time did we receive an apology or offer of recompense in any way. As we had told other guests what had happened to us, the staff’s attitude towards us really changed. We were regarded warily and given none of the usual smiles and greetings that we had been getting up to that point. We were made to feel as if the burglary was our fault or that we were making it up! We even had to go by ourselves to the police station in a taxi and spent 2 hours there getting a police report made out. Our Med Hotels rep charged us £52.00 to change hotels; the Soviva was even going to charge us a cancellation fee when we had already paid for the holiday in full, but the Rep managed to have that waived. The hotel also had other issues such as shabby décor, pool tables broken, the indoor “heated” pool wasn’t warm enough to swim and the internet connection was always down, this made it difficult to enjoy a winter holiday there. I will say though that the food at the Soviva was always lovely. We moved to the Horia palace which was a fantastic hotel with much better amenities and we got a very warm welcome personally from the hotel manager which really put us at our ease.
Smelly bathroom and ants in bed - W.Muir. Date of travel: Jul 2007
Location: | * * * * * |
Service: | * * * * * |
Value for money: | * * * * * |
The Golden Soviva in Tunisia is all right if you don't mind getting warm flat drinks served in cracked, chipped and dirty glasses. The food in the restaurant is very repetitive and the waiters will jump to see to your every desire if you are young and female. The entertainment was no better, the music was the same dozen or so tracks played over and over again, even the kids who were all happy and smiling to start with were soon refusing to join in, they were so fed up. The only thing this place has going for it is the road out.
Hotels in Port El Kantaoui User Rating
5-Star Hotels
Hannibal Palace | * * * * * |
Melia El Mouradi Palm Marina | * * * * * |
see all 5 Star Hotels in Port El Kantaoui
4-Star Hotels
Sol El Mouradi | * * * * * |
Hotel Vincci El Kantaoui | * * * * * |
Hotel Kanta | * * * * * |
Iberostar Royal Kenz | * * * * * |
Golden Soviva | * * * * * |
Diar El Andalous | * * * * * |
Marhaba Palace Hotel | * * * * * |
Sol Club Kantaoui | * * * * * |
see all 4 Star Hotels in Port El Kantaoui
3-Star Hotels
Club Soviva | * * * * * |
Golf Residence Hotel | * * * * * |
Sol Club Selima | * * * * * |
see all 3 Star Hotels in Port El Kantaoui
Other Hotels
Hotel Melia el Mouradi Palace | * * * * * |
The following errors occured.