Falez Hotel, Antalya
The Falez Hotel is located 500 metres from the beach in Antalya.more
Falez Hotel - Very Poor - Oliver. Date of travel: Aug 2008
Location: | * * * * * |
Service: | * * * * * |
Value for money: | * * * * * |
Myself, my wife and two friends arrived for a long weekend at the Falez on 8th August at 6.30am after a long flight from the Glasgow. Obviously we were not expecting a room to be waiting for us at this time and proceeded to check-in where were advised by quite a friendly clerk our rooms should be available at 11.00 am. We went down to the pool to try and get some much needed sleep until 11.00 and then returned to reception to be informed that our rooms would not be ready until 2.00pm. The staff behind reception had changed - for the worst. After stating we had just been awake since the morning of the 7th we received the comment “So this is not our problem and your room is not ready” by an extremely rude receptionist. We then decided to sit next to reception for the next 3hrs. where we heard numerous people in arguments with the reception staff. We returned to the reception desk and unfortunately got the assistant manager as the desk clerk who informed us we did not have a room in the hotel and just steered blankly at us. We again provided the email evidence of the room purchase and he stated they had no rooms. They then tried to palm off a suite to the 4 of us for the same price, which we viewed (double bed and sofa bed). Eventually after numerous arguments and blank vacant steers from the assistant manager we got our rooms (3.00pm) with no apologies, just rudeness. The rooms were small but we were glad of them so we just put up with them for the 4 days we were there. I have never stayed in such a rude hotel in my life and how it got a 5 star rating is beyond belief. We were in Antalya for a family wedding, which was hosted in the neighbouring Sheraton Hotel, which was definitely a 5 star hotel. We were only there on a bed and breakfast basis and thank God for that as the breakfast we just about edible. Watch out for the hungry hoards of rude guests also. I would recommend you do not book this hotel if you value your money, relaxation and sanity!
Central location - Bridget Johnsen. Date of travel: Aug 2006
Location: | * * * * * |
Service: | * * * * * |
Value for money: | * * * * * |
We stayed in the Falez Hotel in Antalya for a few days in August. It is very central, just a few minute walk from the old town and harbour, and there's a bus which takes you to the beach. Although it was comfortable, I certainly wouldn't class the Falez hotel as 4 star but I think that's run of the mill for hotels in Turkey. Staff were really nice and friendly.
Hotels in Antalya User Rating
5-Star Hotels
Hillside Su Hotel | * * * * * |
Dedeman Resort Antalya | * * * * * |
Royal Wings Hotel | * * * * * |
Falez Hotel | * * * * * |
see all 5 Star Hotels in Antalya
4-Star Hotels
Club Falcon Hotel | * * * * * |
Turkevi Otelleri | * * * * * |
Tuvana Hotel | * * * * * |
see all 4 Star Hotels in Antalya
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