Quality Central Hotel, Glasgow
Quality Hotel Central has a 3 star rating; it is one of Glasgow's oldest and original hotels with a wealth of stories and a hoard of history that makes it that little bit special.more
No Quality in the Hotel - Steven Christie. Date of travel: Sep 2008
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Stayed at the Quality Central Hotel in September '08 for a few nights. I was on the top floor of the building and got to walk up the grand marble staircase each time entering or leaving the building as 2 lifts are broken and 1 lift eventually came but rattled and sounded broken while wobbling in the lift shaft. As you walk up the grand marble stairs, you'll spot the odd window pane smashed and open to the elements, surprised the birds aren't coming in. My Quality bedroom had certainly seen better days. Wallpaper starting to peel, uneven mattress, towel rail hanging off the wall, window hanging on by one hinge and a view over the station roof (suppose can't be helped) and NO biscuits for my coffee. LOL. As I got out off bed on the first morning, CRUNCH, I stood on a Malteaser which wasn't mine. How well are the rooms cleaned? I will say, the bed sheets and towels were clean and fresh. Toilet was clean and did enjoy the strong pressure in the shower. I needed to iron my shirt whilst there, I asked at the desk but the key to the main iron room was missing, so back up the grand marble stairs, right to the attic and along a wee scabby corridor to a tiny room with an ironing board and iron. It did feel like a haunted old mansion up there and looked like it hasn't been touched since Victorian times. The lady was helpful at the front desk, shame about the state of the once grand hotel. Having been out clubbing in Glasgow whilst there, all in all it was a bed to crash out in and fairly cheap for the city centre. Serious staircase to climb when drunk LOL. Would I stay there again? Yeah if all else was full or just looking for a cheap bed for the night after partying in a fantastic city.
Red rum! The Shining here we come! - Dawn. Date of travel: Aug 2008
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We had read grand descriptions of the Quality Central Hotel boasting all its supposed amenities and room facilities and design. On arrival, we were met by reception staff who admitted to "not knowing what he was doing"and he tried to charge over 4 times the rate at which was confirmed during online booking. He asked another member of staff to help and this was supposedly resolved. He then stated that we would have to leave our debit card details for a 25 security hold but this would not be charged. After awaiting 10 mins on the elevator due to the other 2 being broken, we finally arrived to our room, struggling with our luggage. We were met by an old fashioned run down bedroom which had torn wallpaper, broken shabby furniture, grotty old bedding which consisted of one blanket each with a cotton sheet, a thick layer of dust on the units and headboards and not forgetting a disgusting spore riddled bathroom. The bathroom was full of mould, broken floor tiles, dirt ingrained wall tiles and a notice stating that "water was unsuitable for drinking". This is something you would expect in a third world country, not in Glasgow! We clearly believed that the water was a hazard when we decided to take a bath, and found that the water was yellow!!! The window security lock was broken, allowing for full opening of the window, how this passed health and safety issues I do not know! Especially when we had a 9 year old child with us, who quite easily could have reached the windowsill while 4 floors up! There was no heating, even although when we telephoned down to reception were advised to use the unit in the room which was in fact an air conditioning unit which was broken. We decided to explore the hotel, and found that the supposed grand bars were closed, and that the restaurant only served a limited menu from 6:30 pm until 9pm. Therefore there was nowhere to eat or drink, despite them having a notice on the door stating,"only food and drink purchased in this hotel may be consumed". Were we supposed to starve? We also found that the "newly refurbished leisure centre and swimming pool" were in fact "CLOSED FOR REFURBISHMENT". After a restless, disappointing night, we were glad to be leaving and checking out. Although, our disappointment didn't end there. On visiting the bank,I found that I had been charged the 25 to my account. I telephoned the hotel to be told that I hadn't. I explained that I had written proof in a bank statement, and this was when she said I would be refunded within the hour. Which 3 hours later I wasn't. So I telephoned the hotel again to be told that I would have to wait 3 days? Three days for an electronic debit to my account which any other time is instant, and of which I should not have been charged for in the first place!She then said that she would deal with it right away and telephone me back, and yes... she didn't! It is now a full day later, and I still haven't been refunded my 25 nor have I received my telephone call! I, being Scottish, am disgusted that people from all over the world are visiting the first and nearest hotel ajoining the largest train station in Glasgow, only to be met by this hotel! Having stayed at various hotels within Glasgow and the surrounding area, and experienced an amazing high standard, feel that this hotel gives tourists and visitors to our country the completely wrong impression of what is available! This hotel should be reported to trading standards and the Environmental health board!
Hotel room robbed on the first nite! - Donnelly. Date of travel: Apr 2008
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I stayed in the Quality Central Hotel for a weekend with four of my friends. On our first night our room was robbed, no sign of forced entry!!!! which would suggest a insde job. We had money, cash cards, mobile phones, and even our GHD hair straighteners stolen! I will not be back and would not reccomend this hotel to anyone. Police were called and statements were taken from staff, no cameras in hotel. We got nothing back. What a weekend!!!!!
A haunted hotel of - adrienne517. Date of travel: Aug 2005
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There's no need to get a taxi when you arrive at the Glasgow Central Railway Station -- the entrance to the Quality Central Hotel is right on the concourse. Although the rooms are a bit dowdy, some have a great view overlooking the concourse of the train station. The Quality Central is a hotel of "faded elegance", but the rooms have plenty of space. The ensuite bathrooms are huge as well. The location is fantastic for shopping and those attending functions at the SECC need only take a short train ride to "the Armadillo." The front desk didn't keep on top of everything, but the staff were generally a friendly lot. The hairdresser on the premises did an excellent job The quality of the food at the breakfast buffet was mediocre. The Quality Central is a hotel with a long history and plenty of stories to tell. Guests who are into ghost folklore should ask about their midnight ghost tours.
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