Electricity

The power supply is 120 volts at 60Hz, and American two-pin plugs are generally used.

Language

Spanish is the official language of Venezuela.

Money

Venezuela's currency is the Bolívar Soberano (VES), which replaced the Bolívar Fuerte (VEF) in August 2018. A later redenomination in 2021 introduced the Bolívar Digital (VED). Due to hyperinflation, US dollars are widely used and preferred, and it's best to carry USD cash. Money can be exchanged at casas de cambio, and some banks and hotels may also offer exchange services. Banks operate Monday to Friday, but access can be inconsistent. ATMs are available in cities but may not work reliably. Credit card use is possible in major cities, though fraud is common, so caution is advised.

Tipping

Tipping is optional and left to the discretion of the visitor. A 10 percent service charge is typically included in restaurant bills, though tipping is less common in more casual or budget-friendly places. Taxi drivers generally do not expect tips, but it's customary to offer a small amount to baggage handlers per bag. In Caracas, tips tend to be slightly higher than in other areas.

Health

There are no required vaccinations for entry to Venezuela, but travellers visiting rural or jungle areas may wish to consider vaccines for yellow fever, hepatitis A, and typhoid. Some airlines may request proof of yellow fever vaccination, especially if visitors are arriving from affected countries, so it's a good idea to check ahead. Malaria is present in some remote areas, though not in Caracas or along the coast. Travellers are encouraged to seek medical advice at least three weeks before departure. To help prevent mosquito-borne illnesses such as malaria and dengue, insect protection is important. Tap water is not recommended for drinking, but bottled water is widely available. Public hospitals provide emergency care, but resources can be limited; private hospitals, especially in Caracas, usually offer a higher standard of care. Comprehensive travel health insurance is strongly recommended.

Safety

The border between Venezuela and Colombia can be unsettled at times, and travellers are generally advised to avoid the area. In Caracas and other cities, it's sensible for visitors to stay aware of their surroundings, as petty crime such as pickpocketing and occasional theft can occur. Extra care is recommended at night and in busy public places. When arriving at the airport, it's best to use official taxis from the designated ranks outside and to politely decline unsolicited offers of help. Peaceful demonstrations are not uncommon, though it's wise to avoid large gatherings as they may become unpredictable. Coastal resorts tend to be more relaxed, but it's still a good idea to take the usual precautions. There have been a few reports of drink-spiking or distractions used for theft, so accepting items from strangers should be approached with care.

Local customs

Photography of military installations and the Presidential Palace is prohibited.

Doing business

Although Venezuela's climate is warm and often humid, formal business attire is generally preferred. Men generally wear suits and ties, while women usually opt for smart, conservative clothing. As most offices are air-conditioned, a lightweight jacket or blazer is a good choice.

It's respectful to address people using titles such as 'Señor' (Mr), 'Señora' (Mrs), or 'Señorita' (Miss), unless invited to use first names. A handshake is the usual greeting, and in some cases, a light cheek kiss may be offered. Business cards are commonly exchanged, and it's thoughtful to include a Spanish translation on one side.

Meetings often begin with friendly conversation and may take place over lunch. Dinners are usually more social. Business hours typically run from 8am to 5pm, with a break around midday.

Duty free

Travellers to Venezuela can bring in certain items duty-free, including up to 200 cigarettes or 25 cigars, 2 litres of alcohol, and four small bottles of perfume. Personal goods valued up to US$1,000 are also exempt from duty for those arriving from abroad. Prohibited items include fresh flowers, fruits, meat and meat products, live plants, and birds or items made from them.

Communications

The international dialling code for Venezuela is +58, and the outgoing code is 00. WiFi is available in Caracas and many tourist resorts, though the connection can be slow or unreliable in some areas. Travellers can purchase local SIM cards for unlocked phones.

Passport & Visa

Visitors to Venezuela should have a passport that's valid for at least six months from their date of entry. For many nationalities, a Tourist Entry Card is provided free of charge by airlines and allows a stay of up to 90 days. This card is important and should be presented upon arrival. Travellers may be asked to show proof of accommodation, return or onward travel, and sufficient funds for their stay. It's a good idea to have these documents ready, as entry requirements may occasionally be applied more strictly than expected. In some cases, immigration officials may ask for additional documentation beyond what's listed by airlines or travel agents, so being well prepared can help ensure a smooth arrival. Visitors from countries that require a visa should obtain one before travel.

Entry requirements

United States citizens require a passport that's valid for six months beyond the arrival date and a visa for entry to Venezuela.

British citizens require a passport that's valid for six months beyond the arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

Canadian nationals require a passport that's valid for six months beyond the arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

Australians require a passport that's valid for six months beyond the arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

South African citizens require a passport that's valid for six months beyond the arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

Irish nationals require a passport that's valid for six months beyond the arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

New Zealand nationals require a passport that's valid for six months beyond the arrival date, but a visa is not necessary for a touristic stay of up to 90 days.

Useful contacts

911 (General Emergencies)